Professional experience / Sitronics IT Ukraine
Sitronics IT Ukraine
Lead Technical Support Engineer · May 2007 – November 2010
Overview
Supported telecom IT systems and infrastructure operations, including HP-IUM, Oracle Database monitoring, software and hardware change requests, and disaster recovery coordination.
01 / Existing experience summary
Telecom IT Systems & Technical Support
- Supported telecom IT systems and operational infrastructure.
- Participated in software and hardware change requests and incident-related operational activities.
Monitoring, Change & Recovery Coordination
- Worked with Oracle Database monitoring within the telecom environment.
- Supported operations involving HP-IUM and StarTeam.
- Participated in disaster recovery coordination and preparation.
Work in progress: this is a preliminary page based on the previously approved Sitronics summary. More detailed first-hand responsibilities will be added later.